Privacy Policy

Effective Date: 01/01/2025
Last Updated: 02/10/2025

Hiwi Organic (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

Name, email address, phone number, and shipping address when you place an order.
Payment details (processed securely through third-party providers).
Information from customer reviews, surveys, and inquiries.
Website usage data collected via cookies and analytics tools.

2. How We Use Your Information

We use your personal data to:

Process and fulfill orders.
Provide customer support and respond to inquiries.
Improve our website, products, and services.
Send marketing updates and special offers (you can opt-out anytime).
Prevent fraudulent transactions and ensure security.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Payment processors and shipping providers for order fulfillment.
Marketing and analytics partners to improve our services.
Legal authorities if required by law.

4. Data Security

We implement security measures to protect your personal information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You can update or request deletion of your personal information.
You can opt out of marketing emails by clicking “Unsubscribe” at the bottom of our emails.
You can disable cookies in your browser settings.